Many elements go into the creation of a successful venue. From the aesthetic and functional design through to sales and marketing, policies and procedures and health and safety requirements, venue owners and operators need to be across a wide range of operational areas to ensure the smooth running of a venue.

 

However, the daily grind of operating a venue can mean that the important task of policy development and implementation is often overlooked. Great demands are placed upon venue operators, and the time is not always there for them to ensure the fundamentals of venue management and operations are properly reviewed, assessed and implemented.

 

This means that venues often continue hobbling along and performing at a serviceable level, or in some cases, at below par levels. Underlying the successful ongoing performance of any venue is a solid suite of well-considered and practical policies that cover the full range of operational and management functions.

 

Venue Industry Consulting can provide a comprehensive, in-depth policy review for your venue management, operations and structure. Independent, impartial and experienced, we can help you identify trouble areas, sharpshoot potential issues, and suggest areas for potential improvement.

 

The rapidly changing venues, hospitality and events industry environment means it is crucial to review and refresh your policy settings to ensuring hassle-free implementation and operations.

 

In providing this service, we can focus on specific areas of operation (e.g., human resources and staffing policies) or provide a comprehensive assessment that takes a holistic approach to the venue’s management, operations and overall structure.

 

While revamping policy for a specific function is useful, we advise that an overall assessment is favourable as it enables Venue Industry Consulting to understand and make allowance for how different functions impact upon each other. Getting all the policy elements in line at the same time usually allows for a more streamlined outcome.

 

Here are some of the areas in which we can help improve your venue policies:  

 

• Occupational/ Work Health and Safety (OH&S/ WH&S)

• Environmental management

• Customer service

• Sales and revenue development

• Human resources

• Vendor procurement (i.e. Audio visual/ Catering/ Cleaning/ Marketing)

• Marketing and promotions

• Financial

• Security

 

Venue Industry Consulting can provide you with the policy insights and implementation advice to ensure your venue has the very best chance of thriving in the new operating environment.

 

If you would like to find out more about how we can help you ensure your venue’s policies are up to date and fit-for-purpose, please contact us on 0425 775 885 or mail@venueconsulting.com.au.